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Qual Limited is a
Registered Becta
Supplier


Privacy Policy
Last Updated 31st March 2008

Qual Ltd. and its affiliates (collectively referred to in this Privacy Statement as "we" or "Qual") recognise the importance of protecting the privacy of all information provided by users of our web sites, subscribers to our magazines, recipients of our e-mail newsletters and all other customers of our products and services. We created this policy with a fundamental respect for our customers' right to privacy and to guide our relationships with our customers. This Privacy Statement discloses the privacy practices for all products and services owned by Qual.

INFORMATION COLLECTION AND USE
Qual collects information from our website users, subscribers and other customers. In this section of our Privacy Statement, we describe the type of information we collect and how we use it to provide better services to our customers.

REGISTERING AND ORDERING
When attending our trade shows and other in-person events, using some of our websites and signing up for certain selected services , users must first register. During registration, users are required to give their contact information (such as name, e-mail address, mailing address and phone number). For internal purposes, we use this information to communicate with users and provide requested services, and, for our website visitors, to provide a more personalized experience on our sites.

E-MAIL NEWSLETTERS
If users wish to subscribe to our e-mail newsletters, we ask for contact information (such as name, e-mail address). We use this information in the same manner as we use contact information in the registration and ordering process described above. Recipients of our newsletters can unsubscribe using the instructions listed at the end of the e-mail newsletter.

COMMUNICATIONS WITH US
We have features where our customers can submit information to us (such as our feedback forms). Where such submissions include requests for service, support or information, we may forward them to our agents, as needed, to best respond to the specific request. In addition, we may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve customers better.

COMMUNICATIONS FORM US: Service Updates. Special Offers

In order to best serve our customers, we may send updates that contain important information about our products and services. For example, we send new members a welcoming message, and verify password and username for our password-protected web sites. We may also communicate with a customer to provide requested services and for account-related issues via e-mail, phone or regular mail. In addition to such service and product-essential messages, we offer our customers the option to receive information about our company, related products, services and special deals. Users, however, can choose not to receive these communications from us, as set forth in the "Permission" section below.

AUTOMATIC DATA COLLECTION
Our web sites, newsletters and, from time to time, certain other products and services have features that automatically collect information from customers, to deliver content specific to customers' interests and to honor their preferences. This information assists us in creating products and services that will serve the needs of our customers. For example, we use "cookies," a piece of data stored on the user's hard drive containing information about the user. Cookies benefit the user by requiring login only once, thereby saving time while on our web site. If users reject the cookies, they may be limited in the use of some areas of our web site (see our limitations statement). For example, the user may not be able to view product prices or order any products. For our internal purposes, we gather date, time, browser type, navigation history and IP address of all visitors to our web sites. This information does not contain anything that can identify users personally. We use this information for our trend analysis and system administration.

WITH WHOM YOUR INFORMATION IS SHARED
Any personal information held by Qual is only shared inter-company. That is only with other companies within the Qual Group in order to better serve our customers or for arranging finance or product ordering and invoicing. Other than as set forth above, we do not share personally identifiable information with other companies, apart from those acting as our agents in providing our product(s)/service(s), and which agree to use it only for that purpose and to keep the information secure and confidential. We will also disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency's request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. Users should also be aware that courts of equity, such as Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission.

SECURITY
We use reasonable precautions to protect our customers' personal information and to store it securely. Sensitive information that is transmitted to us online (such as credit card number) is encrypted and is transmitted to us securely. In addition, access to all of our customers' information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a finance clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment.

LINKS
Our web sites may contain links to other sites. Qual is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.

CHILDREN
Qual websites are not directed at individuals under thirteen years of age, and Qual does not intend to collect any personally-identifiable information from such individuals.

NOTIFICATION AND CHANGES
If we change our Privacy Statement, we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes

 
 








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Business Address: Qual Limited, Unit 10, Gatwick Metro Centre, Balcombe Road, Horley Surrey RH6 9GA
Registered Office: Qual Limited, Unit 10, Gatwick Metro Centre, Balcombe Road, Horley Surrey RH6 9GA
Company Registration: Registered in England and Wales No. 02927528
VAT Registration: No. 644355730 Contact Telephone: 01293 400720 or Email: info@qual.co.uk


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