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HP Care Pack Services
• 6-Hour Call-to-Repair
• 4-Hour 24x7 Same Day
• 4-Hour Same Business Day
• Accidental Damage Protection
• Next Business Day
• Next Business Day Support for Travellers
• Next Day Exchange
• Return Service
• Pick-Up & Return
• Maintenance Kit Replacement
• One-Time Replacement |
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HP Software Support
• 24x7 Technical Support
• Technical Support
• Software Product Updates |
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HP Hardware and Software Support
• Support Plus
• Support Plus 24
• Defective Media Retention
• Terms & Conditions
• What's covered by your ISS Care Pack |
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HP Mission Critical and Pro-Active Support
• Critical Service
• Proactive 24
• HP Proactive BladeSystem Service |
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HP Education Services Support
• Education |
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HP Data Centre Project Services
• Deployment Services
• Migration Services |
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HP Data Centre Operational Services
• Server Operation Services
• Storage Operation Services
• Software Operation Services |
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HP Data Centre Optimisation Services
• Infrastructure optimization assessment
• IT security & risk assessment services
• ITSM Assessment Service
• Power & Cooling Assessment services |
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